Search

Image Alt

Frequently Asked Questions

FAQ

¿How can I purchase an artwork?

By filling our contact form, by calling to +56 9 933 786 95 or by sending an email to mariogomezvargas@gmail.com.

¿Which artworks can I purchase through the website?

Only the works marked as available (link galería). Paintings can be commissioned through the contact form, otherwise calling to the number +56 9 933 786 95 or by sending an email to mariogomezvargas@gmail.com

The giclée (printings on canvas) can be purchased directly through the website (link e-comerce).

¿What is the cost of shipping?
  • Metropolitan Region: free within the region.
  • Other regions and international shipping: varies according to the destination.
¿To what cities can the artworks be shipped?

To all cities in Chile and abroad. In the case of shipping outside of Chile, it is necessary to be aware of the additional charges that the shipping entails (taxes and insurances) and the restrictions and policies pertinent to the entry of art pieces to each country.*

¿How will the painting arrive?

Rolled up and packaged in a tube or set in its wooden stretcher (the cost of the shipping in tube is considerably lower).

¿How is the piece shipped abroad?

The artwork is sent with a Certificate of Authenticity attached.  The costs of shipping will be charged to the clients account and are variable according to the destination and value of the piece.

¿Can I check the state of my order?

To check the state of your order you can call to the number +56 9 933 786 95 or send an email to mariogomezvargas@gmail.com

*It is important to be aware that the works valued over 3000 USD are considered export products and therefore (be it from Chile or the country of destination) they will require the hiring of a custom agent to deal with the matters of taxing, insurance and parcel output. This process can be arranged by the artist or the buyer, depending on what both parts previously agree on.

Right of withdrawal

Once the products have been paid, the refund of the purchase or product changes cannot be made, unless one of the points indicated in the previous item is given («When you receive your order, remember to follow these steps»). * It is important to bear in mind that the works valued over 3000 USD are considered as export products, therefore, whether from Chile or from the country of destination, the hiring of a customs agent is required for tax and insurance matters. and work output. This procedure can be managed by the artist or the buyer, as agreed by both parties.